How we handle data, privacy, and account information.

Details

# Privacy Policy **Last Updated: September 26, 2026** At Ai Video Tools Genarators (“we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide when using **[Website URL]** and our AI-powered creative platform (the “Service”). This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you. ## 1. Information We Collect We may collect the following categories of information: ### Account Information When you create an account, we may collect your name, email address, password, company or organization name, and other information you voluntarily provide. ### Billing Information When you purchase credits, subscriptions, or other services, payment transactions may be processed by third-party payment providers such as Stripe or another authorized payment processor. We generally do not store complete payment card numbers on our servers. ### Generated Content When you use our AI tools, you may upload images, videos, text, prompts, audio, or other content (“User Content”) for processing. We may temporarily or permanently store generated content and uploaded files depending on the features and storage options you use. ### Usage Information We may collect information about your use of the Service, including the AI models and tools you use, number of credits consumed, generation requests, account activity, timestamps, error information, and other usage statistics. ### Device and Technical Information We may automatically collect information such as IP address, browser type, operating system, device information, approximate location, referring URLs, and technical logs. ### Communications If you contact us, we may retain your messages, support requests, feedback, and related correspondence in order to provide customer support and improve our Service. ## 2. How We Use Your Information We may use collected information to: * Create and manage your account. * Provide, operate, and maintain the Service. * Process AI image, video, audio, and other generation requests. * Process payments and manage credits or subscriptions. * Monitor usage and prevent abuse or unauthorized activity. * Provide customer support. * Improve the performance, reliability, and security of the Service. * Diagnose technical problems and errors. * Send important service-related communications. * Send promotional communications where permitted by applicable law. * Comply with legal obligations and enforce our Terms of Service. * Protect our users, systems, business, and property. ## 3. AI Processing and Third-Party Providers Our Service may use third-party artificial intelligence providers and infrastructure providers to process generation requests. Depending on the tool you use, User Content and associated prompts may be transmitted to the relevant third-party provider solely as necessary to provide the requested service. These providers may include AI model providers, cloud infrastructure providers, storage providers, payment processors, analytics services, and security services. We encourage users to review the privacy policies and data-processing practices of relevant third-party providers before submitting confidential or sensitive information. We do not guarantee that every third-party AI provider will process User Content under identical retention or privacy practices. The applicable provider may vary depending on the model or service selected. ## 4. User Content You retain ownership of the content you upload to or create through the Service, subject to the rights necessary for us and our service providers to operate the platform. By uploading or submitting content, you represent that you have the necessary rights and permissions to use that content and authorize us to process it for the purpose of providing the Service. We do not claim ownership of your User Content solely because you use our platform. You are responsible for ensuring that your content does not violate applicable laws, intellectual property rights, privacy rights, or our Terms of Service. ## 5. Storage and Retention We retain personal information and User Content only for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests. Retention periods may vary depending on the type of information and the feature being used. Certain generated files may be automatically deleted after a specified period or when you delete them, depending on your plan and account settings. You may contact us to request deletion of your account or eligible personal information. ## 6. Cookies and Similar Technologies We may use cookies, local storage, pixels, and similar technologies to: * Keep you signed in. * Remember preferences. * Maintain security. * Understand how users interact with our website. * Measure website p